IT Technician (Assistant Staff)
Within the Language Centre, the eLearning team is responsible for the technical and visual design, implementation and maintenance of a wide range of online learning resources, including a significant amount of audio-visual production. The team also delivers high-quality support to staff and students of the Centre to exploit the University's Virtual Learning Environment (Moodle) for teaching and learning purposes in line with the University's Digital Strategy for Education. The IT Technician is a key member of the eLearning team.
The role holder takes responsibility for providing first line support for the IT services of the department, including the solving of routine technical issues, and supports teachers with training and implementation of the University's Virtual Learning Environment (Moodle) for teaching and learning purposes, and the Centre's SharePoint Online cloud and web-based services. The role holder also assists in recording lectures and digitising existing material for the Language Centre.
Educated to A-level standard of education/NVQ level 3 vocational qualification or equivalent level of practical experience, you will have a solid working knowledge of Microsoft operating systems, Mac OS, iOS and Android, a good knowledge of Microsoft Office suite, some knowledge of networking and familiarity with a variety of hardware. You will also have experience of working in an IT-related function, experience supporting customers in the use of IT systems and services, and the ability to manage and prioritise tasks. Please read the further information file for all requirements.
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Informal enquiries are welcomed by Pedram Badakhchani, Head of eLearning, by email to email@example.com.
Interview Date: Monday 10 October 2022.
Please quote reference VD32262 on your application and in any correspondence about this vacancy.
Applications should be submitted online via the University of Cambridge jobs page, here.
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