Essential telephoning in English : student's book
Barbara Garside and Tony Garside (2002)
A course for intermediate learners of English comprising a book with accompanying audio CD.
It tackles some of the problems faced by non-native English speakers when using the telephone.
Useful practice for anyone who is nervous about communicating by phone in personal and/or business situations.
EN SSKILLS 10; EN SSKILLS 10(CD) Open access